// support
how can i help?
questions about a figured app? bugs, feedback, feature ideas? i read everything — it's a one-person studio, so you're emailing the developer directly. expect a reply within a couple of business days.
// email
support@// response time
1–2 business days
mon–fri, excluding holidays
// common questions
how do i report a bug?
email me at the address above with your device model, OS version, and what happened. a screenshot helps a lot.
does the app track me?
no. the figured apps collect no personal data and contain no third-party trackers. see our privacy policy.
how do refunds work?
purchases through the App Store are handled by Apple — request refunds at reportaproblem.apple.com. purchases through Google Play are handled by Google via the Play Store refund process.
will my progress sync across devices?
progress syncs via iCloud (iOS) or your Google account (Android) when enabled on your device.