Fireflies

need a hand with Fireflies: Light Up Puzzle?

bugs, feedback, ideas? i read everything - it's a one-person studio, so you're emailing the developer directly.

support@pongsixtyfourstudios.com

i reply within 1-2 business days, mon-fri, excluding holidays.

common questions

how do i report a bug?

email me at the address above with your device model, OS version, and what happened. a screenshot helps a lot.

why does fireflies show ads?

fireflies is free to play and supported by ads from Google AdMob: the occasional interstitial or rewarded video, never banners. see the privacy policy for what is collected.

can i change my ad or tracking choices?

on iOS you can change tracking permission in Settings, then Privacy & Security, then Tracking. you can also reset or limit your advertising ID in your device settings. players in the EU and UK see a consent form before ads are shown and can change that choice in the app under settings, then privacy choices.

will my progress sync across devices?

on iOS, progress syncs through your personal iCloud account across your Apple devices. on Android, progress stays on your device for now, so it may be lost if you uninstall the app or change devices. i don't run a server and can't see your save.

how do i restore my purchases?

open settings in the app and tap restore purchases while signed into the same Apple or Google account you bought with. this restores ad removal. hint and life packs are used up when you use them and can't be restored. purchases don't carry over between iOS and Android.